Privacy Policy

Last Updated: May 22, 2025

At Digital AE Card, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitalaecard.shop or use our discount card services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We may collect several types of information from and about users of our services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, date of birth, and payment information.
• Application Information: Information provided when applying for our discount card, including your preferred membership tier and other preferences.
• Usage Information: Details of your visits to our website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
• Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, and browser type.

2. How We Collect Your Information

We collect information from you when you:

• Register on our website
• Apply for a Digital AE Card
• Subscribe to our newsletter
• Fill out a form
• Use our services
• Participate in surveys or promotions
• Contact our customer service

We also collect information through cookies and similar technologies. Please see our Cookie Policy for more information.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Process your application and provide you with a Digital AE Card
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you promotional offers, newsletters, and other marketing communications
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Personalize your experience on our website
• Protect against, identify, and prevent fraud and other illegal activity
• Comply with our legal obligations

4. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To Our Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• To Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Purposes: We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

5. Your Choices

You have certain choices regarding the information you provide to us and how we use it:

• Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us.
• Marketing Communications: You can opt out of receiving our marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.
• Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not be accessible or function properly.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including the United Arab Emirates and other countries where Digital AE Card operates.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by email. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Digital AE Card
Level 42, Emirates Towers
Sheikh Zayed Road
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 330 0000

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